1. Eligibility for Refund: Refunds are processed based on the eligibility criteria outlined below:
   • Products damaged during transit.
   • Incorrect items received.
   • Unavailability of ordered items.
2. Refund Process: If your request meets the eligibility criteria, our team will initiate the refund process. Refunds will be processed to the original payment method used during the purchase.
3. Refund Timeline: Please allow 7-10 business days for the refund to reflect in your account. The actual timeline may vary depending on your bank or payment provider.

Non-Refundable Circumstances:

1. Change of Mind: We do not offer refunds for orders canceled due to a change of mind or personal reasons after the 24-hour cancellation window.
2. Downloadable Products: Digital or downloadable products are non-refundable once the download process has commenced.

Returns:

1. Return Authorization: For eligible refund cases, customers may be required to return the received items. A return authorization will be provided by our customer service team.
2. Return Shipping: Customers are responsible for the cost of return shipping, unless the return is due to our error or the product being damaged or defective.